When a pipe bursts, an air conditioner condensate line leaks, or a monsoon storm causes flooding to occur in your home, it can be hard to see past the disaster but taking fast action is a must in this situation. This article will provide a general understanding on what to do when you are faced with this type of water emergency!

1. First and foremost you must identify the source of the water leak- if it is possible shut off the water to this area to prevent more water damage.
2. Call out the service professional to fix the source of the leak ie. Plumber, HVAC, Roofer.
3. Make the call to a certified IICRC Restoration professional to come in and clean up the water and dry out any structures affected by the water. Time is of the essence to avoid/prevent the possibility of mold growth, as it only takes 24-48 hours for this to happen.

A professional will come into your home to assess the affected area, they will use a handheld digital moisture meter, and other instruments to measure you how deep the water went and if there is moisture hiding in areas unseen to the eye.

They will explain their findings to you and will discuss the detailed treatment plan to bring your home back to its pre-loss condition. They will also discuss with you the payment options and can provide some insight on next steps to get the ball rolling.

Once the work agreement is signed, the water cleanup & structural drying will begin. The restoration team will bring in the equipment to demo out the wet area first. Once that is complete, the monitoring process will begin on a daily basis, adjusting equipment and methods as needed until your property is “certified dry”.

Reconstruction

The reconstruction process is one of the most important parts of the job, as it is the process that rebuilds the parts of your home that were damaged. Some but not all restoration companies are also licensed general contractors as well. If you are lucky enough to come across a company that operates as a one-stop shop such as EHS Restoration, then you will be designated your own Project Manager who will work in combination with you and the water mitigation Tech who performed the repairs to your home! From start to finish, our team will provide A+ service and pristine work, ensuring that your home is back on track and better than before!

When an emergency happens in your home we understand the frustration and fear that you go through and we hope that this information provides you with the guidance of with what to expect if you experience water loss in your home. Feel free to contact us anytime with questions that you may have, we are available and show up to your home or office in 60 minutes or less EHS Restoration (480) 306-5777